Contact information

CONTACT INFORMATION

Last updated: August 1, 2026

FreshVault Customer Support

Email:
freshvaultsupport@gmail.com

Website:
freshvaultstore.com

CUSTOMER SUPPORT

For questions regarding an order, product, shipping, return, refund, or privacy request, please email freshvaultsupport@gmail.com.

When contacting us about an existing order, include:

• Your order number
• The email address used at checkout
• A brief explanation of your question or issue
• Photos or video when reporting a damaged, defective, incomplete, or incorrect item

We aim to respond to customer-support emails within 1–2 business days.

Business days do not include weekends or U.S. federal holidays.

Please do not mail products to the address listed above unless FreshVault Customer Support has provided you with written return instructions. Unauthorized returns may not be accepted or processed.